Shipping Information

Shipping Within 1-Business Day*
U.S. End-to-End Tracking from UPS and USPS (Read below for details)

This page is being provided to help you understand our shipping methods and costs. 

Delivery Times

Orders placed before 2:30 ET (Eastern Time) are shipped the same business day (except orders eligible for free shipping may take 1-2 additional business days). Regardless of paid shipping or free options, expected delivery dates are given along with shipping methods at checkout so you know when to expect delivery.

Please consider rare extreme weather conditions that may change the estimated delivery of your order.

We ship each business day except for New Year's Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

U.S. Shipping Options and Costs for Online Orders

Shipping costs are dynamically determined at checkout based on the estimated package weight, delivery location and shipping option chosen.

USPS (US Postal Service)

Ground Advantage Package Service
2-5 Business Days (not guaranteed) to most locations. If you need guaranteed service, choose one of the guaranteed UPS shipping options below.

  • Costs: Most affordable service for small packages weighing up to 70 pounds with delivery in 5 business days or less.
  • Tracking: Yes, end-to-end tracking on most packages
  • Delivery: USPS delivers all business days plus Saturday* except for federal holidays. (*Note we do not ship on Saturdays, however, USPS does deliver on Saturdays).
  • Guarantee: No guarantee the package will arrive in 5 days.

USPS Priority Mail
2-3 Days Delivery (not guaranteed) to most locations. If you need guaranteed service, choose one of the guaranteed UPS shipping options below.

  • Costs: Typically best value in getting your small-to-medium-sized package quickly
  • Tracking: Yes, end-to-end tracking on most packages.
  • Delivery: USPS delivers all business days plus Saturday* except for federal holidays
    (*Note: We do not ship orders out on Saturdays, however, USPS does deliver on Saturdays).
  • Guarantee: No guarantee package will arrive in 3 days.
  • USPS delivery chart by day ordered

 

UPS (United Parcel Service)

All UPS delivery options have complete tracking information. All are guaranteed, with the exception of UPS Ground and UPS SurePost. Please consider additional time occasionally required by the UPS holiday shipping schedule. Also, note that UPS cannot ship items to a PO Box.

UPS Ground (View Chart)

1-5 Business Days (no Sunday delivery, Saturday delivery now available in select cities, when listed at checkout) depending on proximity to our warehouse. Note: While UPS Ground is generally reliable, it is not guaranteed to arrive within the estimated delivery time. If you need guaranteed service, choose one of the guaranteed options below.

UPS SurePost

UPS SurePost® is an economy service for your non-urgent needs of low value. UPS makes the shipment pick-up, and the U.S. Postal Service® (USPS®) makes the final delivery, seven days a week. Sunday delivery is only in select areas with UPS Saturday operations and valid Sunday service ZIP Codes with the USPS.

UPS 2nd Day Air
2 Business Days (Saturday/Sunday delivery not available)

UPS Next Day Air
1 Business Day (Saturday/Sunday delivery not available)

UPS delivery chart by option and day ordered (note: Map is an estimation. UPS Ground is not guaranteed to arrive within the estimated delivery time. See your quoted expected delivery dates based on your location at checkout.)

APO (Military Bases)

Any APO orders will be shipped by USPS. Good APO addressing tips can be found on the USPS website.

International Shipping

US POSTAL SERVICE

USPS International Priority Mail (typically 15-20 business days/not guaranteed/no end-to-end tracking).

Do allow 1 additional day to ship your order due to the completion of customs forms.

Please ensure that your ship-to address is the address on file with your credit card company as we do not ship international orders where the ship-to and bill-to addresses are different.

WE HAVE NO CONTROL OVER COSTS OF DUTIES AND FEES THAT YOU MAY BE REQUIRED TO PAY OR THE TIME YOUR ORDER MAY BE HELD IN CUSTOMS BEFORE DELIVERY.

Free Shipping

If we have a promotional free shipping offer, orders within the United States will ship free (minimum purchase may be required). Only orders placed online for in-stock items are eligible for free shipping offers.

The service used will vary, either UPS Ground or USPS Priority Mail, depending on which shipping cost is less for your specific order. Your order will be sent within 2 business days of receiving your order (if received before 2:30 pm ET). You will receive a tracking email at the time of shipping with shipping information.

Order Tracking

Your order page will contain any tracking information. E-mails are also sent as your order progresses from processed to shipped to delivered, all with relevant tracking information.

Refunds for Shipping

Sorry, but we cannot refund any shipping charges unless the problem originated here. This means that if you return or refuse any package then you will be credited for the items in your order (as long as it is within our return guidelines) but NOT for your shipping charges. The reason is simple: UPS and USPS charge us to ship your package and do not provide refunds to us on returns or refusals. 

FAQS on Shipping

Still need help? Contact us.