Shipping Information

Shipping Within 1-Business Day*
U.S. End-to-End Tracking from UPS and USPS
 (Read below for details)

This page is being provided to help you understand our shipping methods and costs. 

Delivery Times

Orders placed before 2:30 ET (Eastern Time) are shipped the same business day (except orders eligible for free shipping may take up to 2 business days). Regardless of paid shipping or free options, expected delivery dates are given along with shipping methods at checkout so you know when to expect delivery.

Please consider rare extreme weather conditions that may change the estimated delivery of your order.

We ship each business day except for New Years' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Day After and Christmas (12/25 and 12/26 for 2017).

Holiday Shipping Schedule

Play it safe with these recommended options to receive by 12/22/17. We'll ship same day but these recommendations allow for 1 additional day for delivery than typical to compensate for potential high volume with carriers.

  • FREE Shipping / UPS Ground (12/15)
  • Priority Mail and 3 Day Select* (12/18)
  • 2nd Day Air* (12/19)
  • Next Day Air* (12/20)

    *Given these options are considered guaranteed by UPS standards, you could order 1 day later and receive by 12/22. However, we recommend the above.

U.S. Shipping Options and Costs for Online Orders

Shipping costs are dynamically determined at checkout based on estimated package weight, delivery location and shipping option chosen.

US Postal Service

First Class Mail
3-5 Business Days (not guaranteed) to most locations. If you need guaranteed service, choose one of the guaranteed UPS shipping options below.

  • Affordable service for small packages weighing up to 13 oz. with delivery in 5 business days or less.
  • Tracking: Yes, end-to-end tracking on most packages
  • Delivery: USPS delivers all business days plus Saturday* except for federal holidays. (*Note we do not ship on Saturdays, however USPS does deliver on Saturdays).
  • Guarantee: No guarantee the package will arrive in 5 days.

USPS Priority Mail
2-3 Days Delivery (not guaranteed) to most locations. If you need guaranteed service, choose one of the guaranteed UPS shipping options below.

  • Costs: From $7.99 and up.
  • Tracking: Yes, end-to-end tracking on most packages.
  • Delivery: USPS delivers all business days plus Saturday* except for federal holidays
    (*Note: We do not ship orders out on Saturdays, however USPS does deliver on Saturdays).
  • Guarantee: No guarantee package will arrive in 3 days.
  • USPS delivery chart by day ordered

UPS

All UPS delivery options have complete tracking information. All are guaranteed with the exception of UPS Ground. Please consider additional time occasionally required by the UPS holiday shipping schedule. Also, note that UPS cannot ship items to a PO Box.

UPS Ground (View Chart)
1-5 Business Days (no Saturday or Sunday delivery) depending on proximity to warehouse. Note: While UPS Ground is generally reliable, it is not guaranteed to arrive within the estimated delivery time. If you need guaranteed service, choose one of the guaranteed options below.

UPS 3 Day Select
3 Business Days (no Saturday or Sunday delivery)

UPS 2nd Day Air
2 Business Days (no Saturday or Sunday delivery*)

UPS Next Day Air
1 Business Day (no Saturday or Sunday delivery*)

UPS delivery chart by option and day ordered (note: Map is an estimation. UPS Ground is not guaranteed to arrive within the estimated delivery time. See your quoted expected delivery dates based on your location at checkout.)

APO (Military Bases)

Any APO orders, will be shipped by USPS. Good APO addressing tips can be found on the USPS website.

International Shipping

USPS International Priority Mail (typically 6-10 business days/not guaranteed/no end-to-end tracking), USPS Express Mail International (typically 3-5 business days/not guaranteed/no end-to-end tracking).

Do allow 1 additional day to ship your order due to completion of custom forms.

Please ensure that your ship-to address is the address on file with your credit card company as we do not ship international orders where the ship to and bill to addresses are different.

WE HAVE NO CONTROL OVER COSTS OF DUTIES AND FEES THAT YOU MAY BE REQUIRED TO PAY OR THE TIME YOUR ORDER MAY BE HELD IN CUSTOMS BEFORE DELIVERY.

Free Shipping

If we have a promotional free shipping offer, orders within the contiguous United States over the offer will ship free. Only orders placed online are eligible for free shipping offers.

The service used is UPS Ground within 2 days of receiving your order (if before 2:30 pm). The expected delivery date you receive at checkout for FREE shipping is set to 2 business days after the UPS Ground Shipping option. You will receive a tracking email at the time of shipping with shipping information.

Order Tracking

Your order page will contain any tracking information. E-mails are also sent as your order progresses from processed to shipped to delivered, all with relevant tracking information.

Refunds for Shipping

Sorry, but we cannot refund any shipping charges unless the problem originated here. This means that if you return or refuse any package then you will be credited for the items in your order (as long as it is within our return guidelines) but NOT for your shipping charges. The reason is simple: UPS and USPS charge us to ship your package and do not provide refunds to us on returns or refusals. 

FAQS on Shipping

Still need help? Contact us.