Delivery Information

This page is being provided to help you understand our shipping methods and costs.

Delivery Times
Orders not eligible for free shipping placed before 2:30 ET (Eastern Time) are shipped the same business day. If we are unable to ship your order within 1 business day, you will be contacted by phone, e-mail or both.

Please consider processing time when determining the estimated delivery of your order.

U.S. Shipping Options and Costs for Online Orders
All dynamically determined at checkout based on estimated package weight and delivery location.

US Postal Service (Estimated Delivery Chart by Day Ordered)

• USPS Priority Mail (1-3 Days Delivery to most locations)
  • Costs: From $5.95 and up.
  • Tracking: Delivery Confirmation Only
    (shows when shipped and when received)
  • Delivery: USPS delivers all business days plus Saturday* except for federal holidays (*Note: We do not ship orders out on Saturdays, however USPS does deliver on Saturdays).
  • Guarantee: No guarantee package will arrive in 3 days
    
• USPS Express Mail (1-2 Days including Saturday)
  Will it be shipped in 1 or 2 Days? Enter your zip code to calculate.
  • From $20.75 and up.
  • Delivery: USPS delivers all business days plus Saturday* except for federal holidays (*Note: We do not ship orders out on Saturdays, however USPS does deliver on Saturdays).
  • Guarantee: Yes (2 Days)
  • Tracking: Yes

UPS (Estimated Delivery Chart by Day Ordered)
All UPS service types have complete tracking information. All service types are guaranteed with the exception of UPS Ground. Please consider additional time caused by UPS holiday shipping schedule.

• UPS Ground (1-5 Business Days - no Saturday delivery)
  View Map to determine days from us to you.
• UPS 3 Day Select (3 Business Days - no Saturday delivery)
• UPS 2nd Day Air (2 Business Days - no Saturday delivery*)
• UPS Next Day Air (1 Business Day - no Saturday delivery*)
• *UPS Next Day or 2nd Day Air Saturday Delivery - (Available via phone order only. A $13.50 or more surcharge from UPS will apply

APO (Military Bases)
Any APO orders, will be shipped by USPS. Good APO addressing tips can be on the USPS site here.

International Shipping
USPS International Priority Mail, USPS Global Express Guaranteed via FedEx (1-3 Days with tracking) are current options available along with UPS Expedited (tracking available).

Rates are dynamically determined at checkout based on USPS and UPS rates to your shipping address and the weight of your order. WE HAVE NO CONTROL OVER COSTS OF DUTIES AND FEES THAT YOU MAY BE REQUIRED TO PAY OR THE TIME YOUR ORDER MAY BE HELD IN CUSTOMS BEFORE DELIVERY.

Please insure that your ship to address is the address on file with your credit card company as we do not ship international orders where the ship to and bill to are different.

Free Shipping
Orders within the United States over $250 will ship free typically via UPS Ground with a 5-8 business days delivery. To insure that we ship all items in one shipment, we'll wait on any out of stock items to arrive before we ship your order. You should receive an e-mail at the time of the shipment information on how your package is being shipped along with a tracking number.

Order Tracking
View the status of your order here. This page will contain any tracking information. E-mails are also sent when the status of your order has changed with any relevant tracking information.

Refunds for Shipping
Sorry, but we can not refund any shipping charges unless the problem originated here. This means that if you return or refuse any package then you will be credited for the items in your order (as long as it within our return guidelines) but NOT for your shipping charges. The reason is simple. UPS and USPS charges us to ship your package and does not provide refunds to us on returns or refusals. If they did, we would gladly do so as well.

For more information on UPS, visit www.ups.com.
For more information about APO mailing, visit www.usps.com.