Meet the Crew and Learn Why Each is Important to You

Oct 3rd, 2016


(l to r: Paul, Danielle, Mario, Kim, Sherie, Brandon, Myra, Scott, Lori, Jim, Nathan and Darnell)

We have a team that gets it done. 12 people - the dedicated dozen - have grown 50% since our last staff photo a year ago. Besides staff and position adds, we have re-structured, to some extent, to better serve our customers now and in the future.

Each individual provides a key a role in servicing over 25,000 customers each year. We are committed to hiring and retaining only the best people. These crew members, are, in turn, committed to our business and the profession we serve.

lEFT TO RIGHT

Paul Hugues

  • Title
    Vice President, Director of Purchasing and Inventory (and other hats)
  • Biggest Direct Impact(s) On Customers
    Ensures that stock and new products are available for customers and works with suppliers on product improvement and changes
  • What We're Most Excited About
    Paul recently handed off some duties to others in order to provide more emphasis on purchasing, a task that has increased over 50% in the past year. This plus better coordination with suppliers will ensure more inventory is available more often.

Danielle Brown

  • Title
    Warehouse Lead 2nd Shift
  • Biggest Direct Impact(s) On Customers
    Packs orders to be sent the following business day
  • What We're Most Excited About
    Danielle, who moved recently from a daytime shift, will help serve as anchor for added 2nd shift staff in 2017.

Mario Galenski

  • Title
    Warehouse Specialist
  • Biggest Direct Impact(s) On Customers
    Picks and packs orders and helps stock new inventory
  • What We're Most Excited About
    One of our newest staffers, Mario will help us with more warehouse labor dedicated on peak days and times to ensure we get the orders out without killing our warehouse staff.

Kim Melloan

  • Title
    Customer Service Rep, Photographer
  • Biggest Direct Impact(s) On Customers
    Answers your calls, credits your returns and takes product photos
  • What We're Most Excited About
    Finally, we now have an in-house photographer who can more quickly take multiple, zoomed photos of products for you to see.

Sherie Sandifer

  • Title
    Customer Service Rep
  • Biggest Direct Impact(s) On Customers
    Answers your calls and takes your orders by phone
  • What We're Most Excited About
    Our most recent service hire, Sherie gives us 1 more service staff than we have had in the past. This will increase customer responsiveness and free up Myra to provide more all-around service department oversight.

Brandon Lawson

  • Title
    Warehouse Lead
  • Biggest Direct Impact(s) On Customers
    Oversees inventory handling upon arrival from suppliers and leads daily order packing to make sure all orders go out when they are supposed to
  • What We're Most Excited About
    Because 50% more inventory came into the warehouse than last year, it needed more focus. Brandon, in this role (new emphasis really), provides faster response to making new inventory available to customers sooner.
  • Officiating Related
    High school baseball umpire and football official, Wendlestedt Umpire School graduate

Myra Breit

  • Title
    Service Manager
  • Biggest Direct Impact(s) On Customers
    Oversees all order processing and customer service, serves as main contact for MiLB Umpires and Training Academy Students
  • What We're Most Excited About
    Adding a position for service manager, of which Myra is perfect for the part, makes one person responsible for all aspects of service from order processing to order packing to traditional customer service. While it's a new concept for us, this role is something we are finding provides a complete birds-eye perspective that allows for more collaboration between warehouse and service staff to create a better, all-around experience for the customer.
  • Officiating Related
    Myra's brother Eric is a well-respected high school and college umpire.

Scott Kennedy

  • Title
    Business Development Specialist
  • Biggest Direct Impact(s) On Customers
    Provides social media content and interaction and is a trusted source of website content and product selection advising
  • What We're Most Excited About
    Having a well-known sports official on staff with a great deal of knowledge and expertise who can also fill travel, marketing, product and other needs
  • Officiating Related
    ACC and SEC Umpire, High School Basketball Official; Former Triple-A Umpire

Lori Kirk

  • Title
    Marketing Assistant, Special Projects Coordinator
  • Biggest Direct Impact(s) On Customers
    Produces and coordinates mailers you receive and trade show signage and Referee Magazine advertising you see
  • What We're Most Excited About
    Lori provided for a great deal of stability until we landed Scott and Kim and can now step back a bit to focus on specific, but important, projects.

Jim Kirk

  • Title
    President/CEO, Director of E-Commerce and Marketing
  • Biggest Direct Impact(s) On Customers
    Overseeing all that you see on the website and sharing company and product news/trends through online content and email newsletters
  • What I'm Most Excited About
    Having Paul, Myra, Scott and Brandon stepping up to more responsibilities so that I can be more freed up to provide more oversight and less day-to-day work
  • Officiating Related
    Is a former high school umpire and serves on the UMPS CARE Charities Board of Directors

Nathan Statts

  • Title
    Warehouse Specialist
  • Biggest Direct Impact(s) On Customers
    Picks and packs orders and helps stock new inventory
  • What We're Most Excited About
    "Statts", as we call him, brings a blend of strong work-ethic, reliability and enthusiasm that is often lacking in warehouse-related work in general.

Darnell Robinson

  • Title
    Warehouse Specialist
  • Biggest Direct Impact(s) On Customers
    Picks and packs orders and helps stock new inventory
  • What We're Most Excited About
    Our most recent hire, Darnell is that last piece we were needing to help free up Brandon to provide more attention to inventory receiving.

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About the Author

Picture of Jim Kirk

President/CEO of Score 451 Sports, LLC and Ump-Attire.com Jim Kirk

Jim has had a passion for sports since he can remember. After playing baseball at Centre College, he worked as a high school umpire in Southeastern Kentucky - during the Elbeco shirt years - as a way to make ends meet. He became involved in E-Commerce while working on an MBA in the early 2000s and eventually bought Ump-Attire.com in 2006. Jim is proud of Ump-Attire.com's success, staff and sponsorship of various groups including Minor League Baseball Umpires, Minor League Baseball Umpire Training Academy and UMPS CARE, the charity of MLB umpires. He currently serves on their board of directors and was named their 2015 Ambassador Award recipient. Jim has also coached youth baseball many years and currently coaches middle school baseball at Christian Academy of Louisville. He lives in Louisville with his wife Lori, daughter Lydia and son Ben.